AMTRAK After its reopening in 2012, Union Depot once again became the train station of the Twin Cities and a part of the Amtrak national train system. Visit amtrak.com for current information about routes and schedules, and start planning the one-of-a-kind journey only rail travel provides. Amtrak Ticket Office Hours: 6:45 a.m. to 10:30 p.m. Self-service kiosks are available 24 hours. Questions? Answers to most of your questions regarding Amtrak can be found online at amtrak.com or 1.800.872.7245. Passenger Pick-up/Drop-off Family and friends dropping off/picking up passengers at Union Depot can do so in two different locations: on Kellogg Boulevard in front of the entrance or inside the parking ramp entrance located at Kellogg and Broadway in the short-term parking area (limited to 15 minutes). Interested in bringing your train to Union Depot? Please email email@example.com to inquire. Learn more about precautions Amtrak is taking in response to Coronavirus.